Privacy Policy
Last updated: December 2024
1. Introduction
Welcome to Lazla. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, shipping address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our customer service team
- Account credentials if you create an account
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (shipping, payment processing)
- Legal authorities when required by law
- Business partners with your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@lazla.qa
Phone: +974 XXXX XXXX
Address: Doha, Qatar